Approximately 70% of healthcare organizations contract with an MSP or VMS provider for the procurement and management of contract labor. Most of these programs are managed by staffing agencies eager to box out their competition, control pricing and maximize profits in each client account.
Managed service providers (MSPs) assume the responsibility of managing multiple healthcare staffing vendors and their contracts; however, not all MSPs offer the same degree of quality, oversight, and attention to detail. Whether your healthcare organization’s staffing challenges are the result of the pandemic crisis or have a need for optimizing the utilization and cost associated with agency labor, Healthcare Workforce Logistics (HWL) programs are designed to deliver high-quality healthcare professionals at competitive market rates.
100% FILL RATE AND SIGNIFICANT COST SAVINGS IN CONTINGENT STAFFING: HOW A 330+ BED HOSPITAL SAVED TIME AND MONEY WHILE INCREASING QUALITY (CASE STUDY)
Front line managers at SwedishAmerican Hospital reported that their antiquated systems and inconsistent process for securing temporary staff was “a nightmare.” Since partnering with HWL, leadership reports that “the change in process is like night and day.”
HWL launches partnership for locums management for Healthcare Council of the National Capital Area and National Capital Area Shared Services
Healthcare Workforce logistics (HWL) has been engaged to manage a Locums Managed Service Program (MSP) for Healthcare Council of the National Capital Area (HCNCA) and National Capital Area Shared Services (NCASS) including HWL proprietary Locums VMS.
Healthcare Workforce logistics (HWL) has been engaged to manage a Locums Managed Service Program (MSP) for the Colorado Hospital Association (CHA) including HWL proprietary Locums VMS.
Healthcare Workforce logistics (HWL) has been engaged to manage a Locums Managed Service Program (MSP) for the Arizona Healthcare and Hospital Association (AzHHA) including HWL proprietary Locums VMS.
When my colleagues and I formed HWL, there were a lot of spirited discussions around what constitutes a great VMS/MSP program. And yes, there were lots of different perspectives and opinions regarding the existing models in the marketplace, and about the functionality gaps that existed in available VMS systems. However, there was one area where there was universal agreement. Treat agencies with respect, listen, and be hyper-focused on what is important to them. This may sound simple and obvious but having been in this business for over 20 years I constantly hear from agencies that are frustrated with this or that MSP provider or VMS system because they feel like concerns aren’t heard and they are treated as second class citizens. Having spent the first part of my career on the agency side, I personally experienced this and remember that feeling. Not great.